Work

Vendor Feedback Platform

A platform where vendors and suppliers rate their working relationships after tradeshow evaluations, with questionnaires Abbott configures for each kind of relationship.

Client
Abbott
Industry
Healthcare & Medical
Vendor feedback dashboard with questionnaires and relationship insights.

Abbott wanted a better way to collect feedback between vendors and the departments they work with, especially after post-tradeshow evaluations, and to see which relationships were working and which needed attention.

What we built

How the system works, step by step.

  1. Feedback by department

    Vendors and suppliers rate the specific departments they worked with, not the company as a whole.

  2. Configurable questionnaires

    Abbott builds questionnaires for each type of vendor-supplier relationship, so every answer fits the relationship it describes.

  3. Relationship insight

    Responses roll up into a view of which partnerships are effective and where improvements are needed.

  • Drupal
  • SurveyJS
Contact

Have a workflow like this? Let’s map it.

Bring us the workflow that eats your team's week. We'll show you what an agent or a better system could take off its plate.