See where an AI assistant can fit the work.
Examples from the use cases people explored on our earlier site. Each can be adapted to the information, systems, and safeguards your team actually uses.
Coaching assistant
An assistant can organize coaching resources and answer routine questions from an approved knowledge base. The old performance-coaching demo introduced this use case; contact us for a current walkthrough.
Real estate assistant
An assistant can help visitors navigate property information and pass a qualified question to a person. We would scope the data source and handoff before building a live agent.
Ecommerce assistant
A product assistant can help shoppers find information in a catalog and route account or purchase questions to the right team. It should answer from current product data and identify what it cannot confirm.
Association assistant
A member assistant can answer from approved policies, events, and resources, then hand unresolved questions to staff. See our association work for the wider service context.
Education assistant
An education assistant can help students or staff navigate approved course, schedule, and support information. A real deployment needs clear source ownership, privacy rules, and a route to a person.
Decision support
An assistant can make approved data easier to explore and explain, while leaving consequential decisions with the people responsible for them.
Voice assistant
A voice interface can make a knowledge base available by conversation. The useful first step is defining which questions it can answer and when it hands off.
Customer service assistant
A customer service assistant can answer repeat questions from current support material, show the source of an answer, and pass unresolved requests to a person with the conversation context.