Procurement Feedback Platform
A first-of-its-kind feedback platform for supplier diversity: suppliers survey their corporate buyers and analyze the answers with sentiment analysis, and buyers search and review vendors.
- Client
- SupplyHive
- Industry
- Procurement
- Services
- Web Development
SupplyHive set out to improve the procurement cycle with structured feedback. Suppliers would survey the corporations that buy from them, and buyers would rate vendors openly, starting with diversity suppliers and buyers. It needed survey tools, reporting, and analysis that procurement teams would actually use.
What we built
How the system works, step by step.
Survey builder
Suppliers create surveys and send them to their buyers.
Reports and analysis
Custom reports and in-depth analysis of every response.
Sentiment analysis
Responses scored for sentiment, showing how a relationship really feels and where to improve.
Vendor search and reviews
Buyers search for vendors and review them, a Yelp for procurement.
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