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Work

On-Demand Sales & Training Intelligence

Multimodal search over an archive of product demos and training video, so reps find the right clip mid-conversation and new hires can ask questions while they watch.

Client
Industrial manufacturing subsidiary
Industry
Manufacturing
Results

Results

  • Years of footage searchable in natural language instead of by filename or memory.
  • Timestamp-level retrieval fast enough to use during live customer conversations.
  • Visually demonstrated actions found that transcript search missed.
  • A reusable video layer ready for support, marketing, and product documentation.
Product
Video intelligence hub: a machine demonstration playing beside timestamped search results
The challenge

Years of product demonstrations, machine walk-throughs, and training video held exactly the knowledge the company needed, locked inside footage nobody could search. Reps remembered that a video showed a capability but couldn’t find the moment during a customer conversation. New hires scrubbed through long recordings to learn a single feature.

Transcript search missed what was shown but never said: an operator changing a fixture or feeding a material without describing it. Answers had to come from the company’s own footage, not generic knowledge about industrial machinery, and the interface had to stay simple.

What we built

What we built

How the system works, step by step.

  1. Index the archive

    Videos are indexed ahead of time across both visual and audio content, so search stays fast in the field.

  2. Search in plain language

    Reps type what they need (“the press handling corrugated steel”) and get the exact moments, with timestamps, context, and previews.

  3. Ask while you watch

    New hires ask about the video in front of them (“What does the operator adjust before startup?”), and answers come from the relevant segments, transcripts, and visual context.

  4. Reach across the archive

    Broader questions pull related moments from other videos, not just the one playing.

  5. Cache and reuse

    Stored metadata and caching avoid re-analyzing video on every request.

Under the hood
  • TwelveLabs
  • Gemini 2.5 Flash
Next
Financial Dashboard & Partner APIA white-label registration portal, content widgets, a financial tracker dashboard, and an API that lets partner sites pull its data, for the U.S. Chamber of Commerce.
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